Onyx Electric App

Connect, Personalise and Control Your Onyx Electric Fire


This video gives you an overview of how to set up the remote app on your iOS or Android device including how to register it to your Onyx Avanti Electric Fire. It also covers how to control the main functions of your fire including adjusting flame visual settings, how to save and use presets, as well as programming flames and heat on a schedule. For more information, please refer to the Avanti instruction manual.

In This Video

This guide explains:

  • How to download and set up the MyFlame app
  • Connecting your Onyx fire to Wi-Fi
  • Pairing your fire with a smartphone or tablet
  • Adjusting room temperature settings
  • Customising flame colours and lighting effects
  • Using timers and schedules
  • Saving personalised flame presets
  • Managing heat and flame programmes
  • Getting the most from your Onyx electric fire

About the MyFlame App

The MyFlame app is designed to provide intuitive, convenient control of compatible Onyx electric fires.

Key features include:

  • Control your fire remotely
  • Adjust heating settings
  • Customise flame visuals
  • Create personalised lighting scenes
  • Schedule heating and ambience
  • Save your favourite flame combinations
  • Manage multiple fireplaces

Frequently Asked Questions

What is the MyFlame app?

MyFlame is the official smart control app for compatible Onyx electric fires.

It allows you to adjust heating, flame effects, lighting colours, timers and schedules directly from your smartphone or tablet.

How do I connect my Onyx fire to the MyFlame app?

1. Download the MyFlame app from the Apple App Store or Google Play Store.
2. Create an account using your email address.
3. Verify your account using the code sent by email.
4. Select Add Device.
5. Enter your Wi-Fi network details.
6. Put your fire into pairing mode.
7. Follow the on-screen instructions to complete setup.

Once connected, your fire will appear within the app and be ready to control.

Does my fire need Wi-Fi?

Yes.

A Wi-Fi connection is required to pair your fire with the MyFlame app and access its smart control features.

How do I put my fire into pairing mode?

Press and hold the Wi-Fi button on the fire for approximately three seconds.

When the appliance enters pairing mode:

• A confirmation beep will sound
• The fuel bed lighting will flash

Once the indicator is flashing, continue the setup process within the app.

Can I control the temperature from my phone?

Yes.

The home screen includes a simple circular temperature control that allows you to select your desired room temperature.

The app displays:

• Target temperature
• Current room temperature
• Heating status

This makes it easy to maintain a comfortable living environment.

Can I control the flame effects?

Yes.

The MyFlame app provides advanced flame control, allowing you to adjust:

• Flame colour
• Flame brightness
• Visual style
• Lighting effects

This enables you to tailor the appearance of your fire to suit your room, décor and mood.

Can I customise fuel bed lighting?

Yes.

Many compatible Onyx fires allow independent fuel bed lighting adjustments through the app.

You can select from a wide range of colours and brightness levels to create a personalised visual experience.

Does the app include flame presets?

Yes.

The MyFlame feature includes a selection of preset flame and lighting combinations.

Realistic Presets
Presets 1-3 deliver natural-looking flame effects designed to replicate the appearance of a traditional fire.

Contemporary Presets
Presets 4-6 offer more colourful and modern visual effects for contemporary interiors.

Custom Presets
Presets 7-9 can be used to save your own preferred flame and lighting combinations.

Can I save my own flame settings?

Absolutely.

Once you've created a flame and lighting combination you enjoy, you can save it as a custom preset for instant recall in the future.

This means your favourite ambience is always just a tap away.

Can I set timers?

Yes.

The app includes timer functionality, allowing you to choose when the fire will automatically switch off.

This is ideal for evening use or when you want to enjoy the flame effects without worrying about manually turning the fire off later.

Can I programme heating schedules?

Yes.

The MyFlame app includes advanced scheduling options that allow you to:

• Create heating schedules
• Create flame-effect schedules
• Set up to four operating periods per day
• Create multiple weekly programmes
• Assign schedules to specific days

These features are available exclusively through the app.

Can I programme the flame effects separately from the heat?

Yes.

One of the MyFlame app's most useful features is the ability to independently programme flame displays and heating schedules.

This allows you to enjoy ambience and warmth exactly when you want them.

Can I use the app with multiple fireplaces?

Compatible versions of the app allow additional fireplaces to be added and managed from a single account.

Why Use the MyFlame App?

Unlock Advanced Features

Many advanced controls available on compatible Onyx fires can only be accessed through the app.

Create Your Perfect Ambience

Customise flame colours, brightness levels and lighting combinations to create the ideal atmosphere for any occasion.

Enjoy Greater Convenience

Operate your fire directly from your phone without needing to locate the remote control.

Schedule Heat Around Your Lifestyle

Use programmable schedules to ensure your room is warm and welcoming exactly when you need it.

Save Personalised Flame Presets

Store your favourite flame effects and lighting combinations for instant access.

Video Transcript

The Onyx My Flame app lets you control your Onyx electric fires range of features from your smartphone or tablet, and really does unlock the full potential of your fire. Before you begin, make sure your wifi network is active. A wifi connection is needed to connect the internet and to pair the file with your smart device. Depending on whether you have an Apple or Android device, go to either the Apple or Google Play stores. Locate the app by searching for MUS Flame. Download and open the app on your smart device. Once downloaded, you'll need to sign in, register for an account by entering your email address. You'll then receive a verification code by email on the app. Enter the verification code you've just received and select add device. On the next screen, you will see A, B, and C. Select A Enter your wifi network and password. Click next and if your fire is off, turn it on. Now. The wifi connection will need to be put into pairing mode's progress in the app screen. Press and hold the wifi button on your file for three seconds until a beep is herd and a fuel bed flashes. To denote the device is in pairing mode. Confirm the indicator is blinking, and click next to proceed. The app will then search and add your fire to the app. Once added, the fuel bed will glow a solid color. Now that we've got the My Flame App set up for your Onyx fire, let's run through some basic controls to get you started. Please note that advance features and therefore the app features may vary slightly between different fires. For more detailed instructions, please consult the My Flame App guide supplied with your fire. Turn on your Onyx fire using the power button next to the fire's name on the app. Then press the name again and the device will enter the home screen. Here you can control the room temperature manually using a circular scroll wheel in the center of the screen. The target temperature is displayed in the middle with a small number above indicating the current room temperature. The flame or main flame can be operated manually from the home screen by selecting the flame symbol. This displays the flame color scroll wheel, which can be used to adjust the shade with sliders below. To adjust the brightness, a basic timer can be set from the home screen by pressing the hourglass timer symbol. From here, you can select the time after which your fire will turn off to adjust your fires. Other visual settings access the advanced menu at the top left of the screen. The advanced menu display showing each of your fire's visual effects, which may differ slightly depending on which fire you have. Tap any of these to display their individual adjustment screens. Use the color wheel to select from the various lighting shades and adjust brightness with the slider below. The Handy My Flame option on advanced menu gives six preset flame and lighting combinations to set your fire easily and quickly too. Presets One to three are realistic color combinations for a natural authentic fire look. Presets four to six provide a variety of contemporary visuals while slot seven, eight, and nine are all plain and can be used to save your own custom combinations for easy access in the future. Once you've set up a flame and lighting combination you like, you can save this as a custom preset. Open the advanced menu and choose my flame. Then choose my flame, save and select from slot seven, eight, or nine to overarch with your preferred setting. The advanced menu also allows you to create a separate program for both flames and heater function, which lets you program up to four time periods a day and up to three different weekly schedules. Tap either the Set Flame or set Heat program and select the time slot for your required start time and end times as well as the target temperatures. Choose which weekdays you'd like the program to repeat on. Then tap Save to save the program. These time slots let you save various programs to suit different days of the week. Please note this feature is only available when using the My Flame App. The My Flame Map has many customizable features that realize the full potential of these fantastic Onyx electric fires. Please see the app guide provided for full instructions on how to get the very best out of your Onyx fire.


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